Manage my contract
- I didn't receive my confirmation of cover. What shall I do?
- How can I get a copy of my contract?
- I lost my proof of insurance. Where can I find it?
- Where can I find the terms and conditions for my insurance contract?
- Can you provide me with an insurance certificate for working from home?
- How can I update my phone number/email address?
- What if I've changed banks since I took the insurance contract out?
- How can I let you know about a change in my personal life?
- How can I increase/decrease my level of cover?
- Where can I find out what date I took my contract out?
- Do I need to take out a new contract if I move?
- I'm moving, how can I stop my contract?
- I'm going to be adding a new room to the house. What should I do?
- If I want my two hours free home cleaning?
- I’ve changed my mind. Can I cancel the cover?
- How can I cancel my contract?
- How much will I be refunded?
- How do you refund me?