FAQ
Before purchasing
- What’s the fastest way to get a quote?
- I’ve got my quote, how do I take out my insurance contract?
- How do I add Tech Extension on my contract?
- What different levels of cover do you offer?
- When does my insurance contract expire?
- When does my insurance contract start?
Understand the covers
- Who is covered?
- What coverages are included in your insurance?
- Where am I covered?
- What does Tech Extension cover?
- Why can I cancel at any time?
- How does the 'Personal and Civil liability' cover work?
Manage my contract
- I didn't receive my confirmation of cover. What shall I do?
- How can I get a copy of my contract?
- I lost my proof of insurance. Where can I find it?
- Where can I find the terms and conditions for my insurance contract?
- Can you provide me with an insurance certificate for working from home?
- How can I update my phone number/email address?
In the event of a claim
- How do I make a claim?
- When do I need to make a claim?
- How can I contact Europ Assistance?
- Can I handle things on my own?
- Where are my possessions covered?
- How am I reimbursed after a claim?
