We refund the number of days that you've paid for for which you won't be covered. For example: you've already paid for the current month, you ask for your contract to be cancelled on the 15th, we'll give you a refund corresponding to the 15 remaining days until the end of the month. If you've paid for the entire year, we'll give you a refund for the remaining days until the anniversary date of the contract.

Good to know: the set-up fee of €30 and the €5.90 tax are not refunded unless the contract is cancelled before it starts. Your refund is done on your credit card. If the credit card we have is no longer valid, just let us know.