What if I've changed banks since I took the insurance contract out? Annaëlle March 12, 2020 10:32 Updated Just let us know about your new bank details by chat or email at email@example.com and we'll update your information. Related articles How can I cancel my contract? How can I let you know about a change in my personal life? How can I update my phone number/email address? I’ve changed my mind. Can I cancel the cover?